( 8 reviews )
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Posted: 04-03-2009
I bought this seat in green for my first child who is now four months old. I agree that this seat is rather heavy, if that is related to its excellent safety record than I don't mind the extra weight. I would rather have a safe child than a lighter one. I wish that the whole handle was padded instead of just the triangle hand hold; I've noticed men carry it by the triangle handle and women carry it slung over their arms where there is no padding. The handle/arm is very difficult to lower and raise from a locked position, again if this is related to safety than it is fine with me. It converts easily from using the base to a lap belt, this has been very helpful while on vacation where I could not take the base with me. Overall I would recommend this.
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( 1 of 1 found this review helpful ) Posted: 03-04-2009
I bought this product becuase I read great reviews about it. I have a 4 year old and I am preganat with my second son, so I have a good idea of what features I like. I love the look and features of this seat. They are very easy to use. We have a smaller car and it fits great into it. But, when I received the seat we opened it to do a fit test in the car and the latch clip that secures the base in the car broke! It looks like the clip spring snapped becuase there is no tention on the clip. I thought, no problem, I will just call the dealer to get it fixed. The dealer does not sell parts, they wanted me to return it so we could get a replacement. No problem except that it took 2 months to get to us becuase we are stationed in Belgium. I am now 35 weeks pregnant and don't have time to get another one! So I was advised to call the manufacturer. They were difficult from the start. They refused to acknowledge there was a defect in the product from the beginning, then they insisted that it was probably damaged in shipping and that I just need to use the "I" clip to secure it into the car. It is a solution that will secure my son safely, but that clip is such a pain to use! It is the whole reason I bought a seat with a supposidly good latch system in the first place. Finally, she told me that because we are stationed overseas, they will not honor the warranty on the product! I was appauled! I asked to speak to a manager and she gave me the run-around again! First, he was not in the office, then she insisted he would tell me the same thing, so I didn't really need to speak to him. Then after I asked her again to speak to a manager, she said she would transfer my call to the voicemail and it just went to the main switchboard which sent me back to her! Finally, she gave me some obscure voicemail and we left a message. Either way, I have never had so much trouble with a manufacturer! To me, being able to have a problem fixed when it arises is just as important as having a good product in the first place. If we had lived in the States, we wouldn't have had a problem. I highly recommend anyone who has any chance of being stationed out of the country to buy another product! It's a good seat, but if something goes wrong, you will not have any help!
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Posted: 01-19-2009
I am a mother of seven. I purchased this seat in a pinch. I did consider that it had high ratings by Consumers Reports. IT STINKS!!!! I cannot even count the ways..... It is heavy, 2x as heavier than any other infant car seat I have used. The adjustment of the shoulder straps is not enough to fit my 4 month old baby in a snowsuit. Unbelievably there is only one adjustment setting (there is no alternate holes to thread straps through as baby grows). The handle does not move up and down with ease to get baby out. Do not waste your money. I repeat: DO NOT WASTE YOUR MONEY!!!!!
