( 32 reviews )
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Posted: Aug 10 2009
I bought this bag in April 2009 and I can say that the bag is still in one piece. No busted seams or ripped seams. I guess those who have owned this bag had the low quality one. They must have stepped it up and made the bag more durable. I love this bag since it has a lot of pockets both inside and outside. It has a great diaper changing pad which is easy to clean. It also comes with a pacifier holder. The bag though is on the small side. I can fit a burp cloth, two bottles, diaper rash cream, 3 onesies and some wet ones. So if you're looking for a large bag then this might not be for you. All in all the bag looks great and high quality.
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Posted: Aug 6 2009
I have owned this bag for two years now. After the first year, the fabric along the top of the zipper began to pull away from the zipper. I will readily admit to being an overstuffer though! I contacted customer service, and they offered to replace the bag. However, I didn't want to mail mine back and wait, and we kept playing phone tag to finish the details. I decided to give up and continue to use the bag. Well, now I am getting ready to go on a trip, and decided to look for a new diaper bag. The entire seam is ripped out along the top, but the functionality of the bag is just fine. So, a little ugly, but workable. I couldn't find a bag that I loved, considered the Skip Hop and even a second hand PPB. I decided to contact JJ Cole again, to see if I am still eligible for a replacement, or at least to order a new bag without the accessories for a discount. Well, they are replacing the entire bag! She said that I am on the borderline of being eligible (I am assuming that their warranty is two years). I am thrilled! I do really love the functionality of the bag. I love the pockets, yes, if you fill all of them you do lose space on the inside, but that seems true of many bags. The fabric is easy to wipe down and keep clean, and is very durable. The shoulder strap is wonderful! And, it can either fit around my stroller handle, or the clips work well too. My husband does not mind carrying it either. And, as another reviewer mentioned, it does not scream diaper bag, so one can certainly use it after the diaper bag stage is over. If I had to do it all over again, I might try a different bag due to the zipper issue. But, all-in-all, I am very satisfied, and it was a pleasure to work with their customer service rep. It is nice to talk to real people who don't seem to even own a script. And, I almost forgot...the changing pad is awesome! Works as a diaper bag for one or two diapers and a small pack of wipes. Great for a quick trip. I will try to post an update when I get the second bag. Customer service indicated that they had reinforced the zipper seam, so hopefully it is no longer an issue.
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Posted: Jul 27 2009
The bag is nice looking but the seams came apart at the large zipper compartment. Other than that - no complaints.
